Return Policy

IT'S OKAY TO CHANGE YOUR MIND

You can return your items for a full refund up to 30 days after your purchase date with a receipt or proof of purchase.  

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
To return your product:
1) Send us an email - info@updogshop.com
2) You will be asked to provide a receipt or proof of purchase
3) Mail your product per the email instruction
4) Once product is received & inspected, and refund is approved, your purchase will be refunded

HAVE A QUESTION? SEND US A MESSAGE AT info@updogshop.com

How We Came Along...

Up Dog Toys - Modern and Minimalist Dog Toys - About Us

It started after my beloved furiends said goodbye.

Mui and Mulan were my best friends. They were always there; cheering and watching all my milestones and ups and downs as I matured. After their passing, I developed a strong fear that our memories would fade away as time goes by.

Looking for ways to solidify memories, a decision was made to build a company

A Company inspired by our memories and experiences

As beautiful fluffy furiends, Mui and Mulan enlightened opportunities to enhance our experiences together. Through our journey of designing and creating products, we have joined forces with Up Dog Toys to bring modern and innovative pet products that are designed for both beauty and functionality. Our shared mission is to create products that help strengthen the bond between pets and their owners and create happy memories that last a lifetime.

Up Dog Toys Owners

A family-run company by Fred, Calista, and Soondubu The Samoyed ☁️

Every pet should be celebrated, loved, and cherished! 🐾 Our passion blooms from the unconditional love and joy that pets bring into our lives.

"Until one has loved an animal, a part of one's soul remains unawakened." - Anatole France