Privacy Policy

Last updated: April 2024

 Up Dog, LLC ("us", "we", or "our") operates http://www.updogshop.com (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

 We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

 Information Collection And Use

 While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name ("Personal Information").

 Log Data

 Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data").

 This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

 Communications

 We may use your Personal Information for various purposes:

 To provide and maintain our Service

  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

 Cookies

 Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

 Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

 Security

 The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

 
SMS / MMS TEXT MESSAGE MARKETING PROGRAM PRIVACY POLICY
Your privacy is extremely important to us. We will only use the information you provide through the Program to transmit your mobile messages and respond to you, if necessary. This includes but is not limited to, sharing information with platform providers, phone companies (carriers), and other vendors who assist us in the delivery of mobile messages. 
WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY.
Nonetheless, We reserve the right at all times to disclose any information as necessary to satisfy any law, regulation, or governmental request, to avoid liability, or to protect our rights or property. When you complete forms online or otherwise provide us with information in connection with the program, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If, in Our sole discretion, We believe that any such information is untrue, inaccurate, or incomplete, or you have opted into the Program for an ulterior purpose, We may refuse you access to the program and pursue any appropriate legal remedies.
California Civil Code Section 1798.83 and The General Data Protection Regulation 2016/679 (GDPR) allow users of the program who are California or European Union residents to request certain information regarding our disclosure of the information you provide through the Program to third parties for their direct marketing purposes.
Contact us at the following address to make a request:

Up Dog, LLC
info@updogshop.com


SMS/MMS MOBILE MESSAGE MARKETING PROGRAM TERMS AND CONDITIONS


We are offering a mobile messaging program (the "Program"), which you
agree to use and participate in subject to these Mobile Messaging
Terms and Conditions and Privacy Policy (the "Agreement"). By opting
in to or participating in any of our Programs, you accept and agree to
these terms and conditions, including, without limitation, your
agreement to resolve any disputes with us through binding,
individual-only arbitration, as detailed in the "Dispute Resolution"
section below. This Agreement is limited to the program and is not
intended to modify other Terms and Conditions or Privacy Policy that
may govern the relationship between you and Us in other contexts.


The Program allows users to receive SMS/MMS mobile messages by
affirmatively opting into the program, such as through online or
application-based enrollment forms. Regardless of the opt-in method
you utilized to join the Program, you agree that this Agreement
applies to your participation in the program. By participating in the
program, you agree to receive automated or prerecorded marketing
mobile messages at the phone number associated with your opt-in, and
you understand that consent is not required to make any purchase from
Us. While you consent to receive messages sent using an autodialer,
the foregoing shall not be interpreted to suggest or imply that any or
all of our mobile messages are sent using an automatic telephone
dialing system ("ATDS" or "autodialer").


If you do not wish to continue participating in the Program or no
longer agree to this Agreement, you agree to reply STOP to any mobile
text message from Us in order to opt out of the program. You may
receive an additional mobile message confirming your decision to
opt-out. You understand and agree that the foregoing options are the
only reasonable methods of opting out. You understand and agree that
attempting to opt out by texting other words or verbally requesting
one of our team members to remove you from our list is not accounted
for as a reasonable means of opting out.


You acknowledge that the message frequency is various and that consent
is not a condition to purchase. The program involves recurring mobile
messages, and additional mobile messages may be sent periodically
based on your interaction with us.

Changes To This Privacy Policy

 This Privacy Policy is effective as of April 2024 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

 We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

 If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

 Contact Us

 If you have any questions about this Privacy Policy, please contact us.

 

 


Up Dog Shop was rebranded in 2024 (previously Up Dog Toys and MUi Pet Company) with a simple mission: to make life easier for dog owners through innovative, beautifully designed pet products. The journey began with a simple sketch—an idea for a magnetic leash connection drawn on paper.


Up Dog Shop is a family-run business led by Fred, Calista, and the fluffy Samoyed, Soondubu. We feel incredibly proud every time we hear how our designs are making a difference—whether it’s keeping a pup happily occupied or helping someone with arthritis, winter hands, or pinched fingers avoid the struggle of traditional buckles. It's this kind of feedback that keeps us inspired. When we're not working, you can usually find us exploring local trails or off-leash parks with Soondubu. While the fluffy Soondubu may be our favorite four-legged friend, we truly love all animals and are grateful for the chance to support pet lovers everywhere.


How We Came Along...


Up Dog Shop was born from love, loss, and the deep desire to hold onto the beautiful memories shared with my beloved dogs, Mui and Mulan. They were more than pets—they were my best friends, constant companions who stood by me through every high and low, quietly cheering me on as I grew. After they passed, I was overwhelmed by the fear that our memories might fade with time. To keep their spirit alive, I decided to build something lasting—something that could help others cherish the moments they have with their own furry companions. Inspired by the joy, comfort, and connection Mui and Mulan brought into my life, I created MUi Pet in 2020 and in partnership with Up Dog Toys in 2021, we design modern, functional, and beautiful products that make everyday life easier and more meaningful for pet lovers.

Mission & Vision


At Up Dog Shop, our mission is to create thoughtfully designed products that make life easier for dog owners while deepening the bond between pets and their people. We believe that every walk, cuddle, and playtime moment matters—and our vision is to turn those everyday experiences into lasting memories through modern, functional, and beautiful pet gear and toys.

"Until one has loved an animal, a part of one's soul remains unawakened." - Anatole France

Contact us


We’d love to hear from you—whether it’s feedback, questions, or just a hello. Your thoughts mean the world to us and help us grow. Let’s stay connected!

Contact Us

WHY CHOOSE US?

  • Innovation-Driven, Detail-Oriented


    From our patented magnetic leash systems to easy-to-clean treat toys, our products offer solutions that simplify your routine and elevate your experience.

  • You’re Supporting a Dream, Not a Corporation


    We’re proudly small, AAPI-founded, and independently run. When you support us, you support heart-led innovation and real stories—not mass production.

  • Giving Back With Every Bundle


    For every bundle sold, Up Dog Shop donates a toy to a newly adopted rescue dog through Korean K9 Rescue. Shop with purpose today.